Originally published October 26, 2023 | By Brain T. Horowitz In this article, our client Jim Kaskade, CEO of Conversica, delves into how their chatbots serve as AI concierges, revolutionizing lead generation for NBA sports teams like the Milwaukee Bucks. These AI concierges, or chatbots, have seamlessly integrated into the Bucks’ marketing strategy, allowing them… View Article
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Originally posted on August 28, 2023 | By: Edge of AI Welcome to the latest edition of the Edge of AI Podcast! Join us for the exclusive 1st installment of a singular episode featuring our Edge of AI Dispatch segment. Powered by Metaverse Post, this segment is your trusted source for the latest in cutting-edge… View Article
Originally posted June 9 2023 | By Angelina Maksimovic Conversica has partnered with Salesforce to integrate its generative AI-driven conversational platform with Salesforce Marketing Cloud. This collaboration aims to enhance digital marketing automation by incorporating generative AI into active dialogues, surpassing its previous use of suggesting creative content for outbound email or SMS campaigns. The incorporation… View Article
Celebrating Mental Health Month: Spotlight on Trevor Turner This men’s health month, we take this opportunity to recognize one of our outstanding team members and brain injury survivor, Trevor Turner. At MSR Communications, Trevor serves as an invaluable Account Executive, bringing a fresh perspective that enriches our work and reminds us of the profound impact… View Article
Originally published Oct 31, 2022 | By John Hackston In this article by John Hackston, a chartered psychologist, and head of thought leadership at our client The Myers-Briggs Company, he discusses how individuals can achieve equity within an organization through their understanding of conflict. In the article he references a study issued by The Myers-Briggs… View Article
By Miranda Walle | November 24th, 2021 Our family LOVES water! From the time our kids are small, we have them in pools and lakes as we want them to be comfortable in water. They’ve all taken swim lessons as well. So while they may not be olympic swimmers, swimming is something enjoyed by us… View Article
By John Hackston | September 16, 2021 Is your organization suffering from the ‘turnover tsunami’? If not, think yourself lucky. In a normal pre-pandemic year, average turnover rates were typically under 20%, but in recent research from the Achievers Workforce Institute, over half of survey respondents said they would be looking for a new job… View Article
By Sherrie Haynie | July 30, 2021 Sherrie Haynie, Director of US Professional Services for The Myers-Briggs Company, leads Practitioner Development and Consulting Services. We’ve heard a lot over the last few years about developing more inclusive company cultures. Most will agree that this is a worthy goal, yet we struggle to achieve it. In its study, Gartner found… View Article
By John Hackston | July 27, 2021 When it comes to salaries, women get a bad deal. In 2020, women earned just 81 cents for every dollar earned by men. And although the statistics have not yet been finalized, it seems likely that the COVID-19 pandemic is going to make things worse. The added burden of childcare in… View Article
By ERNIE SMITH | July 27, 2021 After more than a year of virtual meetings, it’s going to be a little tough for people to readjust to in-person events—even those who identify as extroverts. Read on for some planning tips that can make the transition easier. The in-person meeting has traditionally been seen as the realm of… View Article