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A Crypto Implosion, ChatGPT Introduction, and Responsible Use of AI in PR All in One Year! By: Mary Shank Rockman  With each business anniversary of MSR Communications, I reflect on the many advances in technology and global events we’ve seen in the past year that have impacted our clients’ businesses and universally; any resulting changes… View Article
By David Greenberg The article features our client Conversica that discusses the negative consequences of using outdated chatbots in a business context. It highlights the potential pitfalls and risks associated with relying on obsolete chatbot technology and emphasizes the importance of upgrading chatbots to improve customer experiences and drive business growth. The article advises businesses to… View Article