Originally posted on May 24, 2023 | By John Hackston Since ChatGPT became widely available to the general public at the end of 2022, artificial intelligence (AI) has become a hot topic in nearly every industry. While the discussion may feel like the classic hype that accompanies the introduction of all new technologies, we’re told that AI could… View Article
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Originally posted on May 24, 2023 | By Phil Keys To ensure a smooth digital transformation, organizations should prioritize data interoperability, data authentication, and data governance as key operational considerations during their transition to Industry 4.0. highlights Phil Keys, market analyst at Intertrust. Industry 4.0 has accelerated the digital transformation of industrial enterprises by incentivizing the… View Article
Originally posted on 21 April 2023 | By Esther Ajao Despite the rapid growth and popularity of large language models and generative AI, how AI vendors and other organizations train their models has long drawn criticism. From artists decrying the use of their artwork in art-generating tools, such as Dall-E and Stable Diffusion, to programmers suing GitHub for… View Article
Originally posted on 20 April 2023 | By James Cook “We are excited to expand our support for learning and development across the Federal and Corporate training markets,” said Michael Chasen, Co-founder and CEO of Class. “The acquisition of CoSo Cloud brings to Class substantial experience and proven expertise to broaden our reach to global corporations, Federal government agencies,… View Article
Originally posted on 12 April 2023 | By David Maher With the rise of smart supply chain infrastructures, there is a growing need for seamless data interoperability and data integrity to ensure efficient and secure supply chain operations. “Smart supply chains,” an umbrella term for the integration of advanced technologies into operations, have the potential to… View Article
Originally posted on 10 April 2023 | By Aron Vaughan Artificial intelligence (AI) is streamlining the sales process by helping teams analyze customer data, automate tasks, and optimize sales strategies. If your business wants to stay ahead of the game in an increasingly competitive market, AI for sales is a must-have tool in any utility belt. Read the… View Article
Originally posted on 20 March 2023 | By Chandni U Spotify’s spiralling global user base demonstrates that intelligent, personalised engagement can have an unparalleled positive effect on brand loyalty. Even Amazon Music recently collaborated with generative AI music company Endel to produce wellness playlists using its AI tech for listeners. While customer loyalty has never been blindsided, it has… View Article
Originally posted on 14 March 2023 | By Chitra Iyer The customer success (CS) team is increasingly the custodian of the post-purchase CX. Here’s how to make modern CS teams succeed. The Gist So close yet so far. 95% of B2B SaaS companies have customer success teams but annual churn rates are still unacceptable. Modern B2B CS is… View Article
Originally posted on 10 March 2023 Talal Shamoon is the CEO of Intertrust. Talal Shamoon became Intertrust’s CEO in 2003. Under his leadership, Intertrust has grown from a small R&D and licensing company to a global leader in trusted computing products and services, licensing, and standardization. Today, Intertrust’s inventions enable billions of licensed products worldwide and… View Article
Originally posted on 6 March 2023 | By Stephanie Ross Forecasting sales is a vital aspect of any business strategy. Accurate predictions of future revenue are essential to making informed decisions and allocating resources effectively. The good news is that advancements in AI and machine learning have made this task much more manageable and precise. Businesses… View Article