MSR & Clients in the News

Originally published Sept 6, 2022 | By Bay Area Inno Staff Conversica hired Eron Sunando as its new VP of alliance and partner ecosystems growth and go-to-market. Sunando was previously a VP of commerce cloud at Salesforce. The Foster City startup is an AI-powered virtual assistant for sales, marketing, and customer service teams. See the… View Article
Originally published August 30, 2022 | By Sarah Regan We all know what it’s like to interact with someone who’s a natural leader: They’re confident, charismatic, and often excellent problem solvers, and they almost always step up to take charge of any situation. According to the Myers-Briggs Type Indicator (MBTI), a personality assessment that groups people… View Article
Originally published August 30, 2022 | By Michelle Hawley Artificial intelligence isn’t going anywhere. In fact, its beginning to take the lead on customer interactions — but not without challenges. Years ago, interacting with a branded bot was a pain for customers. It meant pressing numbers on a telephone keypad (or hitting 0 repeatedly) but not… View Article
Originally published July 25, 2022 | By Dian Farm Summer is officially here! But what to do on those hot summer days? Or even a rainy day? It can be a great time to head to the beach, to go on an excursion, enjoy ice cream runs, and make a lot of great memories to cherish!… View Article
Originally published June 28, 2022 | By Cassie Mahon Did you know that in the four temperate seasons, summer is the hottest, following spring and before autumn? The longest day and the shortest night occur at or around the summer time of year, with the earliest sunrise and latest sunset. With these facts in mind, it… View Article