Silicon Valley Business Journal: San Mateo company creates enterprise AI product that won’t go ‘rogue’

San Mateo-based Conversica Inc. has become a leader in conversational AI through its commitment to creating products that are more accurate and display more human-like responses.

But rather then train products using generic data sets, the company has released a new addition to its chat platform that instead employs customer-specific data and creates a “first of its kind” enterprise solution that ensures the best responses without going “rogue,” CEO Jim Kaskade said.

“We like to think we can make it sound better,” Kaskade told the Business Journal. “These large language models allow you to write poetry so it can take a dry answer and just make it so cool.”