Originally posted on May 24, 2023 | By John Hackston

Since ChatGPT became widely available to the general public at the end of 2022, artificial intelligence (AI) has become a hot topic in nearly every industry. While the discussion may feel like the classic hype that accompanies the introduction of all new technologies, we’re told that AI could be different, with its potential for exponential self-improvement and the potential to do for knowledge work what the industrial age did for blue-collar work.

There’s also tremendous pressure on business leaders to figure out — quickly — how their organizations and disciplines can adopt AI before they’re left behind. AI poses some clear risks for human resources (HR) functions, which often involve a lot of social and ethical nuance that, at least today, remains the purview of human beings. The idea of allowing AI to make hiring or promotion decisions, or even suggestions, raises significant concerns over fairness and unethical and illegal discrimination. Just last year, the US Justice Department warned organizations that using AI tools for selection can result in violations of the Americans With Disabilities Act (ADA).

Read the full article at Training Industry.