By Christopher Elliott | September 29, 2021 It isn’t too soon to start thinking about the upcoming holiday travel season. That’s what Iahn Gonsenhauser is doing. He’s the chief quality and patient safety officer at Ohio State University’s Wexner Medical Center, and he’s charged with developing coronavirus procedures for the hospital. And when he thinks of Thanksgiving and Christmas,… View Article
MSR & Clients in the News
By Joe Lemire | September 22, 2021 On my good days, I am a decidedly mediocre swimmer: adequate speed, no endurance. I just can’t pace myself. In high school P.E. class, we went into the diving pool and were told to tuck ourselves into a ball, hold our breath for 10 seconds and see how close… View Article
By John Hackston | September 16, 2021 Is your organization suffering from the ‘turnover tsunami’? If not, think yourself lucky. In a normal pre-pandemic year, average turnover rates were typically under 20%, but in recent research from the Achievers Workforce Institute, over half of survey respondents said they would be looking for a new job… View Article
By John Hackston | September 8, 2021 How would you answer this: “My manager ensures that I feel heard and understood” Agree, disagree or undecided? Here’s another question: “My manager shows an awareness of their personal blind spots or biases”. Agree, disagree or undecided? According to recent research by The Myers-Briggs Company, the good news is that… View Article
by John Hackston | September 1, 2021 Considering freelance work? Your introverted personality type can help you navigate the uncertainty. According to Pew Research, the unemployment rate may have increased by nearly 5 percentage points in the U.S. due to COVID-19, so people are rightly concerned about the future. In a previous article, I talked about how the… View Article