Conflicts are frequent in a diverse, global business environment, and they affect the bottom line. But learning how to deal with work arguments could be a case of “it’s not you, it’s me.”
Self-worth and self-esteem influence trust and collaboration at work. The concept centers on individual employees, but there are steps learning leaders can take to create a trusting, collaborative work environment.
Ralph Kilmann, who co-authored the Thomas-Kilmann instrument, which assesses conflict-handling behavior, spoke with Chief Learning Officer about the relationship between conflict and self-worth. He offered five self-concepts learning leaders can offer to help enable their employees make valuable contributions.
What are the five concepts of self?
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