Originally posted on 3 March, 2023 | By John Hackston
In a research study carried out by The Myers-Briggs Company, on average respondents spent over four hours every week dealing with workplace conflict—a significant cost to organizations. There were costs to individuals too. People who spent more time dealing with conflict at work had lower job satisfaction and felt less valued by their co-workers and organization.
However, the study also showed that conflict can have positive outcomes, such as building relationships, achieving better or more innovative solutions, increasing one’s self-awareness and understanding of others, and bringing things out into the open so that a solution can be achieved.
Read the full article at Facility Executive.