The piece below is written by Vik Verma, CEO of 8×8 Inc.
Source: CIO Review

Today, the desktop phones are disappearing from corporate offices, including at the Weather Channel, Google, Yahoo and reportedly even at some universities. But that doesn’t mean that voice communications is disappearing. Instead, it’s just getting different, better and less costly.

“Hey to the growth will be the industry’s focus on maintaining enterprise-grade security, and the ability to educate CIOs and CEOs on the benefits of cloud communications”

The global telephony market is projected to generate worth of $136 billion in revenue by 2020 – dominated by companies spending on proprietary infrastructure resulting in desktop phones that often sit idle – is ripe for disruption.

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