Originally posted on July 7, 2023

When we have in-person meetings, we can rely on cues from people’s speech, behavior, and facial expressions to detect if the communication is flowing. However, this becomes significantly more challenging when working remotely. In a small video window on my laptop screen, it’s difficult to accurately discern whether someone is experiencing emotions like happiness, anger, engagement, or boredom. It is important that everyone is heard and that communication channels are always open for improving dialogue and solving issues.

Read the full article at Authority Magazine.