New research suggests you should mind your manners and notice personality-type cues when sending and receiving email at work.

Think about your work email inbox for a second. How does it make you feel?

According to a recent survey of 500 working professionals—conducted by Sendmail, Inc., an email-solutions company, and CPP, Inc., providers of the Myers-Briggs Type Indicator—64 percent said email has resulted in tension or some other unintended consequence at the office. Still, 92 percent said they value email as a communication tool.

Survey: Email Causes Workplace Confusion, Resentment