MSR & Clients in the News

Originally published Feb 12, 2024 | By: Kelly Lindenau Conversica, Inc., a provider of conversational AI solutions, released its Contextual Response Generation solution to help deliver accurate, brand-specific conversations while also incorporating safeguards against unintended responses and AI hallucinations. According to the company, this marks the first enterprise chat offering that leverages GPT and retrieval-augmented… View Article
Originally published May 15, 2024 | By: Julie Kratz When self-assessed, leaders tend to rate themselves higher on self-awareness than their teams do. According to Tasha Eurich’s research, 95% of leaders believe they are self-aware, while a shocking 10–15% actually are. Self-awareness is your ability to perceive and understand the things that make you who… View Article