MSR & Clients in the News

Originally Posted: October 31, 2023 | By: Julian Durand The zero trust architecture network (ZTNA) cybersecurity approach has gained significant attention in recent years amid the rapid growth of digital systems and increasingly sophisticated cyber threats. However, successfully implementing ZTNA can be challenging, particularly when integrating devices that are old or have low storage or… View Article
Originally posted on October 27, 2023 | By: Chase Smith As the 2024 U.S. presidential election approaches, concerns about the influence of artificial intelligence (AI) and deepfake technology on the electoral process are reaching new heights. Deepfakes are highly convincing and deceptive digital media—typically videos, audio recordings, or images—increasingly generated using artificial intelligence, and often… View Article
Originally posted on November 15, 2023 | By: Jennifer Evans There’s a growing belief that AI’s next “killer app” lies in customer service. This area benefits both agents and customers, highlighting AI’s potential to enhance experiences and streamline operations on both sides of the service equation. Why is customer service AI’s next focal point? If… View Article