MSR & Clients in the News

Originally posted on 19 January 2023 The internet, humanity’s most disruptive invention, has transformed industries and revolutionized how people interact. Yet, as in all previous markets, thieves, provocateurs and free riders have sought to profit from others’ labor. To respond, the good actors have built trust models and technologies to protect commerce, such as a… View Article
Originally published January 18, 2023 | By Phillip Britt Conversational artificial intelligence has thus far been primarily applied to contact centers, where the technology has been used to pull apart and analyze automated and agent-led interactions between businesses and their consumers. Most of the few dozen vendors of conversational AI technologies have been laser-focused on the… View Article
Originally published January 12, 2023 | By Skip Descant Companies like Intertrust Technologies and StreetLight Data are developing new data tools for the planners integrating electric vehicles and charging infrastructure into the broader transportation network. The new and varying amounts of data surrounding electric vehicles has technology makers scurrying to develop new tools for policymakers, planners, charger… View Article