ConnectSolutions (CoSo), a leading private cloud managed services provider of secure virtual classroom training and web conferencing, today announced new real-time monitoring, reporting and administration capabilities for high-consequence businesses and large government agencies to measure eLearning engagement and return-on-investment goals.

CoSo Insights (CSI) is now live in the trusted CoSo Private Cloud and can be readily accessed by any managed services customer.

With CSI, large enterprises and government agencies gain access to information previously unavailable to those relying on Adobe Connect for secure collaboration, virtual training, and mission critical web conferencing. Global administrators can now assess the status of critical meetings as they take place, pull up weekly and monthly trend data, and track progress against original program goals. CSI also allows IT staff to detect and correct any potential private cloud infrastructure issues before they become major problems that could disrupt critical communication during crisis events.

“We are very excited to provide cutting-edge monitoring and reporting capabilities that help our customers ensure their Adobe Connect investments are lining up with eLearning program goals,” said CoSo CEO Glen D. Vondrick. “Previously, training managers were not able to quickly measure and communicate how well their virtual sessions were doing in real time. Now they also have the ability to use historical and prediction modeling data to deliver continuous improvement over time — critical for any organization that depends on the frequent and rapid transfer of knowledge to serve its customers or citizens.”

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