Customer Experience Magazine: Nearly 60% of consumers prefer AI agents over humans
March 19, 2025 2:48 pmOriginally published March 19, 2025 | By: CXM Editorial A new report by Conversica reveals that nearly 60% of buyers... View Article
Tag Archive: customer experience management
How to Build Customer Personas to Power Effective PR
August 27, 2018 7:06 pmBy Michael Burke, Account Director Public Relations is the art and science of an organization cultivating its relationship with its... View Article
Leveraging Customers to Build Your Narrative
May 14, 2018 6:12 pmBy Zachary Vito, Senior Account Executive In today’s highly competitive media landscape, it is becoming harder for startups to... View Article
What Digital Marketers Want in 2015 Survey Says: Social, Mobile, & Email Marketing
March 2, 2015 9:41 am Leave your thoughtsAs each new year begins, many make predictions about what trends will be experienced in the coming months. MSR client,... View Article