Originally Posted: October 31, 2023 | By: Julian Durand The zero trust architecture network (ZTNA) cybersecurity approach has gained significant attention in recent years amid the rapid growth of digital systems and increasingly sophisticated cyber threats. However, successfully implementing ZTNA can be challenging, particularly when integrating devices that are old or have low storage or… View Article
MSR & Clients in the News
Originally posted on October 27, 2023 | By: Chase Smith As the 2024 U.S. presidential election approaches, concerns about the influence of artificial intelligence (AI) and deepfake technology on the electoral process are reaching new heights. Deepfakes are highly convincing and deceptive digital media—typically videos, audio recordings, or images—increasingly generated using artificial intelligence, and often… View Article
Originally posted on October 24, 2023 | By: Brandon Paykamian The Campus Computing Project has launched a research initiative to examine how AI ed-tech tools and other emerging classroom technologies will change instruction in the years to come. As universities make more and more use of AI-driven ed-tech tools and AR/VR platforms to enhance instruction,… View Article
Originally posted on November 15, 2023 | By: Jennifer Evans There’s a growing belief that AI’s next “killer app” lies in customer service. This area benefits both agents and customers, highlighting AI’s potential to enhance experiences and streamline operations on both sides of the service equation. Why is customer service AI’s next focal point? If… View Article
Originally posted on November 20, 2023 | By: Dr. Martin Boult Teamwork is essential for organizational success, yet many teams aren’t performing at their highest potential. While completing tasks is crucial, often too much focus is put on tasks (what teams do) and not enough on processes (how teams do it). Unleashing the true power… View Article