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MSR is thrilled to announce we’ve won two Platinum awards from the MarCom Awards 2023 competition in the categories of Public Relations Program and Publicity Campaign. Each award recognizes MSR’s work with our client Conversica titled  “Seizing the Spotlight: Capitalizing on the ChatGPT Frenzy with Strategic PR & Issues-Jacking.“ The MarCom Awards 2023’s coveted Platinum… View Article
Originally published November 27, 2023 | By: John Hackston In this article, our client, John Hackson, Head of Thought Leadership at The Myers Briggs Company explains the dynamics of extroversion and introversion in the context of remote work. Dispelling Myths: Embracing Remote Work as an Extrovert Hackson expels assumptions about extroverts and shares that surprisingly,… View Article
Originally published October 26, 2023 | By Brain T. Horowitz In this article, our client Jim Kaskade, CEO of Conversica, delves into how their chatbots serve as AI concierges, revolutionizing lead generation for NBA sports teams like the Milwaukee Bucks. These AI concierges, or chatbots, have seamlessly integrated into the Bucks’ marketing strategy, allowing them… View Article
A Crypto Implosion, ChatGPT Introduction, and Responsible Use of AI in PR All in One Year! By: Mary Shank Rockman  With each business anniversary of MSR Communications, I reflect on the many advances in technology and global events we’ve seen in the past year that have impacted our clients’ businesses and universally; any resulting changes… View Article
By David Greenberg The article features our client Conversica that discusses the negative consequences of using outdated chatbots in a business context. It highlights the potential pitfalls and risks associated with relying on obsolete chatbot technology and emphasizes the importance of upgrading chatbots to improve customer experiences and drive business growth. The article advises businesses to… View Article
In this contributed article by CoSo, they explore the importance of channel sales training in boosting revenue and strengthening relationships with partners. The article highlights how an effective channel sales training program can enhance sales performance, increase customer satisfaction, and drive business growth. It emphasizes the need for customized training content, collaboration between manufacturers and… View Article
Celebrating Mental Health Month: Spotlight on Trevor Turner This men’s health month, we take this opportunity to recognize one of our outstanding team members and brain injury survivor, Trevor Turner.  At MSR Communications, Trevor serves as an invaluable Account Executive, bringing a fresh perspective that enriches our work and reminds us of the profound impact… View Article
Originally posted on 12 April 2023 | By David Maher This article delves into the challenges and solutions associated with data interoperability and integrity within smart supply chain infrastructures. It emphasizes the complexities of integrating data from diverse systems and highlights the hurdles faced by organizations in achieving seamless data flow. The article explores the importance… View Article