MarketingProfs: Are AI Customer Experience Agents Helpful?
May 9, 2025 2:48 pm Leave your thoughtsOriginally published May 8, 2025 | By: Ayaz Nanji Do people find AI agents helpful for customer service? Do they feel... View Article
Author Archives for MSR Communications
Digital Adoption: What is AI safety? Types, responsibilities, best practices
May 8, 2025 11:29 am Leave your thoughtsOriginally published April 4, 2025 | By: Nieem Sekiri Fact Checked By: Ollie Ainsworth Sector-wide digital transformations are redefining how... View Article
Digital Insider: 10 Best AI Agents for Business Automation (2025)
May 6, 2025 11:43 am Leave your thoughtsOriginally published March 28, 2025 | By: Julio Marchi AI agents for business automation are software programs powered by artificial... View Article
Spin Sucks: Why Communicators Will Thrive (Not Disappear) in the AI Era
April 30, 2025 1:40 pm Leave your thoughtsGini Dietrich recently wrote on Spin Suck’s why communicators will thrive in the AI Era. Her interesting read got us... View Article
Whatech: Driving Conversational Ai Market Growth Through Enhanced Customer Engagement: A Leading Driver Accelerating theConversational AI Market in 2025
April 7, 2025 3:07 pm Leave your thoughtsOriginally published April 7, 2025 | By: Oliver Guridham The conversational ai by The Business Research Company provides a comprehensive... View Article
Solutions Review: 13 of the Best AI Agents for Marketing Teams to Consider in 2025
April 2, 2025 3:03 pm Leave your thoughtsOriginally published April 2, 2025 | By: William Jepma The proliferation of generative AI has ushered in a new era... View Article
Bloomberg: Stocks Suffer Second Worst Day of Year as Tariffs Sap Sentiment
March 28, 2025 10:39 am Leave your thoughtsOriginally published March 28, 2025 | By: Jeran Wittenstein and Ryan Vlastelica US stocks tumbled to their second-worst day of... View Article
AI Tech Park: 2025 Predictions: AI’s Role in Shaping Key Technology Trends
March 26, 2025 2:53 pm Leave your thoughtsOriginally published March 26, 2025 | By: Javier Rojas In 2025, it’s not surprising that the tech industry is on... View Article
Customer Experience Magazine: Nearly 60% of consumers prefer AI agents over humans
March 19, 2025 2:48 pm Leave your thoughtsOriginally published March 19, 2025 | By: CXM Editorial A new report by Conversica reveals that nearly 60% of buyers... View Article
Forbes: Enterprise AI Buyers’ Guide: What You Need To Know Before You Commit
March 19, 2025 2:38 pm Leave your thoughtsOriginally published March 19, 2025 | By: Alexander Puutio The AI boom isn’t the first we’ve seen, but this time,... View Article