QUESTION: I have several employees who are quite vocal and think they are being helpful with their suggestions. However, I feel they are undermining my authority. What do you suggest?

ANSWER: It has been said that “A smart man knows what he knows, but a wise man knows what he doesn’t know.”

We humans all too often accept opinions of others we agree with as fact and disregard any dissenting opinions.

This type of mentality has no place in the workplace. Owners and managers who think they know it all really miss the boat when they rely only on their intuition and disregard the opinions of others.

Some years ago, I became aware of a personality testing system developed by a company called Myers-Briggs. Based on answers to questions, people taking the test are identified as being one or a combination of several personality types.

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